Important Information

 

Approval To Bid

Please note your payment card must be 3D Secure in order for you to bid with us.

Collection

Items must be paid for and collected between 9am and 4.30pm the Monday following the auction and collection will be via an appointment only basis. This must be made via email or telephone before collecting. These measures are to make sure we are following social distancing guidelines for the Safety of our Customers and Staff, anyone collecting will be asked to park in our carpark telephone the office and give your name and vehicle registration number then wait inside the vehicle until the goods have been left at the rear of your vehicle and the porter has vacated the area, if you require any help regarding lifting the items then please bring that help with you as our staff will be unable to assist due to social distancing guidelines. We would prefer that during these tough times that people opt for delivery either via ourselves or your organising your own professional courier company. Please note that there will be a charge of £10 per day for any late/non-collections, we will not store items until this Public Health situation is resolved so if you cannot either, recieve or organise a delivery or arrange collection Then Please do not bid!!!!!

Payments

All Payments must be via the iBidder online payment link you will recieve on your post sale invoice or Bank transfer, no cash or card payments will be taken at out premises, payment can be transferred to 

Yorkshire Bank, Shepherds Auctions Clients Account, Account Number 20684815 Sort Code 050277 using your IB Number as reference. 

Due to the increased number of fraudulent transactions, we will no longer be taking payments over the phone and deliveries will only be sent to the billing address.  

Delivery

Shepherds are happy to help with delivery should you need your goods to be sent out to you, we can arrange parcels for items less than 30Kg, providing they can be transported safely by a courier.(We can not send goods longer than 100cm in Length.) If goods weigh more than 30Kg we can organise pallets providing the goods can fit on a standard pallet or we can provide details of recommended couriers. If you would prefer to organise a courier yourself Shepherds are more than happy to provide you with the dimensions and weight of your package. Deliveries will only be sent to the billing address.  Please see charges below

If you would like to use any of these services please ensure you contact the office before 4.30 pm on the day of collection. (Although every effort is made to ensure that deliveries are made on the specified day, we cannot guarantee any services offered)

Please read the RESTRICTED ITEMS LIST before asking for delivery. It is the responsibility of the buyer to ensure that items sent comply with the RESTRICTED ITEMS LIST By requesting delivery it will be assumed that you have read and understood the conditions and restrictions of delivery. WE WILL NOT SHIP ANY GOODS CONTAINED IN THE RESTRICTED ITEMS LIST.

UK Delivery England, Scotland & Wales. (Excluding Scottish Highlands, Islands & Ireland)

Price From...

 £10 per consignment up to 10KG

Then £1 per additional KG up to 20 KG then 50p per additional KG thereafter.

Standard conditions limit liability to a maximum cover per consignment of £10 per kilo with an excess of £30- Additional Cover is available at £8.50 per consignment.

Packaging Only £2 per Box and £5 per Pallet

Pallet Delivery - Please note pallet prices may vary depending on your geographical location. Prices will be given upon request.

  • Please note that goods such as:
  • Car body panels/body kits
  • Items containing glass/ceramics/porcelain/china i.e. fragile goods
  • Perishable items (e.g. frozen items + plants)
  •  Liquids
  • Certain Electrical goods e.g. Television, monitors
  • Items that overhang a pallet
  • Items that are otherwise badly packaged/packaged in a way contrary to industry standards
  • Goods that are damaged/faulty prior to shipment

will only be shipped using our services if you are prepared to accept that these goods will be carried at your own risk and no insurance cover is provided for damage

Important information (Please see Terms & Conditions for full T’s & C’s)

Shepherd's Auctions ensure every effort is made to provide actual images of the items for sale. Should any stock images be used these are for illustration purposes only and items may differ from the image used.

Only Cash into the bank  or Card payments via the online link will be accepted.

All bidders are required to register in order to bid.

Please remember that by clicking to bid on the internet or indicating a bid in the room that these actions are a legal commitment to buy and when the hammer goes down you have purchased the goods at that price in the condition they stand in, if you are unable to establish the condition or value of the goods to your satisfaction then please DO NOT BID, any goods purchased do not carry any warranty or guarantee, goods are sold as seen and the Sale of goods act does not apply to this sale.

Refunds will not be issued.

All lots are subject to a 25% Buyer`s Premium plus 20% VAT and Lots (where applicable) are subject to 20% VAT. Commission and any taxes will be payable on successful bids.

Should you need any further information please contact us.

T: 0161 724 6040

E: Info@shepherdsauctions.co.uk